You can place an order directly on our website by adding items to your cart and completing checkout. Simply follow the prompts to enter your shipping details and payment information.

We accept Visa, Mastercard, American Express, Discover, PayPal, and Shop Pay for secure and convenient transactions.

We process orders quickly to ensure fast shipping. If you need to modify or cancel your order, please contact us at nea.m.barbu@gmail.com within 24 hours of placing your order. After this timeframe, changes may not be possible.

We currently ship within the United States. We are working on expanding our shipping options in the future.

Orders are typically processed within 1-3 business days. Shipping times vary depending on your location and chosen shipping method:

Standard Shipping: 5-7 business days

Expedited Shipping: 2-4 business days

We offer a 30-day return policy. If you are not satisfied with your purchase, you may return the item within 30 days of delivery for a refund, exchange, or store credit. Items must be unused, in their original packaging, and in the same condition as received.

If you received a damaged, defective, or incorrect item, please contact us within 30 days of delivery at nea.m.barbu@gmail.com. We will cover the return shipping cost and offer a full refund or exchange.

Yes! We prioritize high-quality, natural ingredients in all treats we carry. Our products are free from artificial colors, flavors, and preservatives to ensure your pet gets the best.

Many of our products are made without common allergens like wheat, corn, and soy. However, always check the ingredient list on the product page to ensure it meets your pet’s dietary needs.

You can reach us via email at nea.m.barbu@gmail.com. We typically respond within 1-2 business days.